Waleed Farag

Export and Import foodstuff
construction materials
Metals
IT products

Create a database for managing the inventory of IT assets
Achieve 95% resolution of user support ticket within the SEHA SLA timeframe
Maintain accurate records of stock
Responding and resolving all users complaints

Supporting Mobile Voice
Configures, deploys, audit all Mobile and Tablet devices
Troubleshooting and support for Tablet and Mobile devices
Network support Supervision for all Etisalat & DU installation

Administrative support to Contact Center
IT support using BMC system
Develop required communications & Quality assessment reports
Managing Etisalat telephone bills

It support engineer

Project Department Tender Procedure
Assess Dept. needs for Telecom Equipment
Contact with Major Telecom suppliers
Supervise supplier during Installation of Equipment
Advise & Plan for MOH use of latest Technology in Telemedicine, HIS

Service & Installation Engineer for Telecommunication Equipment (PABX-Modems-Multiplexers-LAN-WAN-)

Sales/Installation of ALCATEL PABX Equipment/Reliance-Com TEC telephone/power systems

Service Engineer, Modems & Multiplexers