Shuja Akram

Supported promotional events and sales initiatives, increasing foot traffic and overall store sales.
Maintained a thorough knowledge of product features and benefits, educating customers to enhance their purchasing decisions.
Processed transactions accurately and efficiently, ensuring a seamless checkout experience for customers.
Resolved customer complaints and issues expediently and professionally, consistently ensuring high levels of customer satisfaction.
Actively participated in team training sessions to enhance customer service skills and product knowledge.

Provided exceptional customer service by assisting clients in selecting merchandise, answering inquiries, and facilitating purchases.
Maintained a neat and organized store environment by restocking shelves, arranging displays, and ensuring cleanliness.
Utilized POS system to process transactions accurately and efficiently.
Adapted to fast-paced work environment and handled multiple tasks simultaneously.
Contributed to inventory management by conducting regular stock checks and assisting with receiving shipments.
Demonstrated product knowledge to effectively communicate features and benefits to customers.

Assisted in the preparation of financial statements and reports, ensuring accuracy and compliance with accounting standards and regulations.
Assisted in tax preparation and filing, ensuring adherence to deadlines and regulatory requirements.
Supported the head accountant in budget preparation and variance analysis, contributing to strategic financial planning.
Coordinated monthly close processes, including reconciliations and journal entries, to maintain accurate financial records.
Developed and maintained detailed documentation of accounting processes and controls for internal and external audits.