Liana Alatti

Provided exceptional customer support: Assisted customers in comprehending platform functionality and guided them through seamless transaction processes.
Ensured comprehensive documentation: Maintained up-to-date platform documentation, capturing crucial customer inquiries and requirements to meet the organization's needs effectively.
Identified customer needs: Utilized active listening and communication skills to extract vital customer questions and needs, serving as a valuable liaison between customers and the organization.
Developed new payment methods: Took charge of creating and validating innovative payment methods, enhancing the platform's versatility and ensuring diverse options for customers.

Guided students in comprehending the significance of technology, introducing them to age-appropriate tools and resources while emphasizing its role in modern society.
Supported the lead teacher in implementing lesson plans, engaging with students during group discussions, and providing one-on-one assistance when needed.