Ogenetega Obukowho

Responding to Inquiries: Promptly addressing customer questions and concerns through various communication channels.
Problem Resolution: Identifying and implementing solutions to resolve customer issues and complaints.
Providing Information: Offering accurate details about products, services, policies, and procedures.
Maintaining Records: Documenting customer interactions and solutions accurately in a CRM system.
Building Relationships: Establishing positive rapport with customers to foster trust and loyalty.

I Coordinate and manage the registration process for both internal and external students, ensuring accurate and timely documentation.
I maintain a well-organized and secure database of students' information. Ensure data accuracy, confidentiality, and compliance with data protection regulations. Generate reports and statistics as needed.
I handle incoming and outgoing correspondence related to the registry department.
I receive, review, and process various documents such as registration forms, medical records, and other relevant paperwork.
I collaborate with other departments within the Company to facilitate a smooth registration process. Coordinate with the IT department for database management and technical support.
I Implement quality control measures to ensure accurate and reliable data management.
I provide training and guidance to staff involved in the registration process. Ensure that employees are knowledgeable about procedures, systems, and standards related to registry operations. Administrative tasks.