EDDY ODONDO
Technical Support and IT en Veenet Africa
Transformación Digital en Nexford University
Kenia
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Veenet Africa
Technical Support and IT
June 2024 - Presente
Providing technical support to clients, and troubleshooting network and connectivity issues.
Configuring and maintaining IT systems, enhancing system functionality.
Analyzing technical issues and customer data to identify trends.
Streamlining IT processes which led to a 25% reduction in response times.
Collaborating with cross-functional teams to implement IT solutions aligned with customer needs.
Technical University of Kenya
Graduate Assistant.
August 2023 - Presente
As a Computational Physics Expert, I provide essential support to fellow students through
one-on-one sessions and group workshops. My responsibilities include facilitating the
comprehension of intricate physics concepts, as well as assisting in the utilization of
computational software and coding techniques.
Educación
Nexford University
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
Inglés
Suajili
Habilidades
Graphic Design
Presentation Design