Osama Mostafa

Conduct research into potential clients and understand the risks of accepting each one.
Monitor internal and external Controls and data points that may affect the risk level of a decision.
Analyze Systems data to better understand potential risks, concerns, and outcomes of decisions.
Gathering data throw Pen-Test, Design review and Audit report and conducting risk assessment as eye-bird view for the whole System, Business and Process and choose the suitable mitigation technique.
Tracking the remediation actions with vendor along with top level management and stakeholder
Managing non-secure and non-compliant procedures for Infrastructure as well as for systems
Performing Technical Audit on WE Datacenters and planning for the finding’s mitigation processes
Analyzing Active Director authentications for the non-secure accounts and collaborate with respective teams for secure solution.

Managing development team with business stockholders using hybrid techniques (waterfall and agile) assuring the required deliverables matches the planned business quality requested within the planned time
Associate in input source requirement determination and payment format files
Managing required tests (Smoke test, Hardening and Stress test processes with the respective teams)
Supported prompt delivery of RAFM business needs, ensuring outstanding quality and standards.
Performing initial-data analysis over application customer profile, payment and other input feeds and produce initial insights.

Deploying the new solution and tracing vendor progress.
Perform Migration processes between the old and the new system (Quick win, Phases and Parallel run)
Present TE in meetings and forces that business needs achieved as planned.
Preparing project document (UAT, documentation, Investigation references and producing training for the Operation & Administration Teams of the project)
Managing business manual alarms extraction for the participating alarms for the fired rules violation from Fraud reference and Usage databases using SQL query and comparing the result with the normal behavior for the actual fired rules
Following DevOps Methodology to deploy input sources throw the application for business analysis Rules, Measures building.
Performing Data gathering, analysis and process and input analysis from CEMM (Credit risk Management Module), to enrich profiling process for subscribers.
Firsthand Power BI dashboards dealing with different Inputs.
Handling alarms flooding and investigating cases related to set of data source to enhance decision making process.
Good awareness of Money laundering mechanisms and moral hazard activities
Rating for services that loaded in the system via customer profile updating processes

Responsible for Fraud Management System as an application & Infrastructure operation (Spark, Inmemory, Client and Apache)
Responsible for operation Business modules running effectively and change files received from input sources carrying all data to generate alarms and Fraud cases.
Providing Fraud Business with the necessary data to take decisions Power BI
Assuring the efficiency of OSS/BSS documents (OLA, SLA, KPI &CAB-CR via Maximo and prepare System Documentations).
Developing the application to display customer categories in the GUI and matching the inputs from the Back end to improve and consolidate end-to-end service; that’s serving 4 departments and 10 fraud business analysts to be able to build the rules more precisely and cut down cost by 90%
Responsible for running the operation scripts and evaluating the results match with the expected

Demonstrated a sales-focused approach to customer service, continually achieving goals and expanding customer base.
Working as a Presale for Lotus Notes, Domino and for DB2 Technologies.
Analyze and understand customer requirements, prepare technical proposals.
Engage with sales in the field through meetings and presentations,
Conduct presentations of solutions to clients and potential clients.
Communicate seamlessly with the Technical and delivery team to deliver a complete, high quality.
Managing and scheduling campaign, collecting and evaluation reviews.