Alinafe Mlenga
Business Administration at University of the people
South Africa
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Sales and Customer service Consultant at Mukuru Africa
Socials
No social links added
Experience
Mukuru Africa
Sales and Customer service Consultant
January 2017 - January 2021
- Attending to incoming calls.
- First call resolution.
- Attending to call backs.
- Cold selling.
- Doing Campaigns.
- Onboarding new clients.
- Attending to zendesk.
- Upselling new products
- Liaison with other departments
- Any other duties assigned to me
- Help with fraud department
- Up holding company's image
Education
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
English
Native
Skills
Interpersonal Skills
Communication Skills
Human Resources (HR)
Customer Service
Excel
Recruitment
Leadership
Finance & Accounts
Team Management
Event Coordination
Bookkeeping
Project Administration
Zendesk
Operations Support