
Alinafe Mlenga
Business Administration at University of the people
South Africa
Hi, I'm Alinafe Mlenga!
Sales and Customer service Consultant at Mukuru Africa
Socials
No social links added
Experience
Mukuru Africa
Sales and Customer service Consultant
January 2017 - January 2021
- Attending to incoming calls.
- First call resolution.
- Attending to call backs.
- Cold selling.
- Doing Campaigns.
- Onboarding new clients.
- Attending to zendesk.
- Upselling new products
- Liaison with other departments
- Any other duties assigned to me
- Help with fraud department
- Up holding company's image
Education
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
English
Native
Skills
Recruitment
Human Resources (HR)
Project Administration
Excel
Team Management
Operations Support
Event Coordination
Interpersonal Skills
Communication Skills
Customer Service
Zendesk
Bookkeeping
Finance & Accounts
Leadership
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