Adham Sakr

Increased operational efficiency by 30% through data-driven insights derived from Excel and Power BI, leading to improved decision-making and resource allocation within COB Solution. Developed and maintained 40+ dashboards and reports in Looker Studio, enhancing visibility of key performance metrics and enabling stakeholders to make informed decisions. Predicted patient needs with 85% accuracy using forecasting techniques and statistical analysis in Excel, SPSS, and Looker Studio, enabling proactive resource planning. Reduced reporting time by 40% by developing custom reporting solutions tailored to business requirements, streamlining data retrieval and analysis processes. Provided analytical support to 10+ cross-functional teams, resulting in customized solutions that addressed specific business challenges and improved overall performance.

Provided prompt and efficient technical assistance to customers, resolving hardware and software issues through effective troubleshooting. Increased knowledge sharing by maintaining detailed documentation of troubleshooting steps, resulting in a 30% reduction in training time for new support staff. Proactively identified customer needs, upselling and cross-selling products to meet them. Consistently Meet and sometimes exceed sales targets.

Conducted thorough site surveys to gather data for tailored solutions. Selected optimal solutions based on statistical analysis, ensuring precise alignment with client requirements. Produced detailed reports, records, and documentation with 100% accuracy. Streamlined processes, enhancing efficiency and compliance. Developed visually captivating dashboards in Excel and PowerBI, achieving 60% stakeholder satisfaction. Effectively communicated project progress and key metrics.