Priscilla ahu
Business Administration and E-commerce at University of Cape Coast
Ghana
Hi, I'm priscilla ahu!
Teller at United Bank for Africa
With seven years of experience in the financial services sector, I have refined my skills in customer service excellence and financial advice. My biggest career achievement involves leading a team to significantly improve customer satisfaction ratings. I am keen to continue enhancing positive customer experience for clients, while achieving excellence in my professional milestones.
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Experience
United Bank for Africa
Teller
September 2018 - January 2024
Assisted customers with basic transactions, including deposits and withdrawals. Accepted cash, cheques, and other forms of payment while maintaining accurate records of deposit slips and payments. Verified customer identities, ensuring proper completion of paperwork and sufficient funds in customer accounts for transactions. Cross-sold bank products and services, addressing customer inquiries regarding their accounts and the bank’s offerings. Ensured the authenticity of cash and cheques, verified deposit amounts, and accurately entered transactions into the computer system. Counted cash in the drawer before and after shifts, ensuring the balance was correct at the end of each day. Provided excellent customer service while adhering to bank policies and security protocols.
The Beige Bank
Financial Service Officer
February 2017 - June 2018
Marketed the company’s financial products and services to clients. Developed and maintained client relationships, resolving inquiries and concerns. Provided advisory services to clients on investment opportunities, helping them make informed decisions. Opened accounts for new clients, ensuring all paperwork was complete and accurate.
Korle-Bu Teaching Hospital
Account Officer (National Service)
September 2015 - August 2016
Processed cash payments and conducted regular bank deposits. Prepared payment vouchers for business transactions. Vetted and filed NHIS claims, maintaining accurate records. Managed daily cash books and receipts data.
Education
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