Employment type
Full-Time
Organization size
10,000+
Salary
15000 - 25000 SAR
Department
Operations
On-site
Riyadh, Riyadh Province, Saudi Arabia
Skills
- ComplianceReporting and AnalysisEnglishPerformance EvaluationQuality ManagementBusiness AnalysisPerformance ManagementArabicQuality Control and Assurance
About the role
Description
Responsibilities include supporting the development and execution of overall shared services’ quality and performance strategy covering the following areas: Performance Management, Analytics & Reporting; Compliance Management, Quality Management, Customer Relationship Management (CRM), Service Level Agreement (SLA) Management, Policy, Process & Procedures.
Other requirements
- Bachelor’s Degree in Industrial Engineering / Business Administration, or relevant degree.
- Preferred KPIs/QA certification.
- 1-3 years' experience in the fields of Performance/Compliance/Reporting/Quality.
Benefits
🏥
Health insurance
🌴
Paid time-off
👶
Parental leave
👵
Retirement plan
📖
Learning/upskilling
Ever forward for future generations