Mariam Abdulkadir

Covered and reported newsworthy seminars, conferences, and events for the KSU news bulletin.
Consistently acquired updated information and news within the University.
Composed internal memos and external correspondence for the Public Relations Officer.
Made protocol arrangements for the University especially as it borders on the office of the Vice-Chancellor.
Organized meetings, and special events, such as convocation, matriculation, and visiting of top government officials, traditional rulers, and courtesy calls.
Established an efficient relationship between the university and its community
Received and responded to emails and follow-ups here by building strong relationships with the institution's internal and external community
Maintaining a well-detailed file order, planning meetings, and staff training
Made all institutions Executive officers traveling plans and reservations.
Responded to questions with empathy and provide outstanding service by resolving complex and complicated issues.
Collaborated with the institution's Public Relations team to quickly deescalate university community complaints using appropriate actions.
Effectively managed approximately 30% of incoming calls with 98% satisfaction.