Angela Gill
Administración de Empresas en Rowan
Estados Unidos
ETS Anywherepro Badge
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¡Hola, soy Angela Gill!
Business Relationship Manager en Educational Testing Service
Versatile and results-driven professional with over ten years of experience spanning risk management, program management, and quality assurance. Skilled in leading cross-functional teams, optimizing processes, and implementing strategies to enhance organizational performance and resilience. Adept at managing complex projects, mitigating risks, and driving compliance with industry standards. Recognized for problem-solving expertise, continuous improvement leadership, and the ability to deliver measurable results in dynamic environments.
Experiencia
Educational Testing Service
Business Relationship Manager
October 2022 - September 2024
Strategized with cross-functional leaders to deliver scalable technology solutions.
Managed enterprise IT projects and vendor contracts.
Contributed to enterprise risk management initiatives.
Designed and implemented a comprehensive third-party AV Support Program.
Authored and deployed ServiceNow scripts.
Educational Testing Service
Sr. Business Process Transformation Lead
February 2016 - October 2022
Orchestrated process improvement initiatives.
Directed root cause analysis and risk assessment efforts.
Managed incident response for mission-critical programs.
Led and empowered process owners.
Conducted UATs, enterprise-wide audits.
Educational Testing Service
Business Continuity Analyst
March 2006 - February 2016
Developed and managed an ISO-22301 certified Business Continuity Management System.
Directed teams in adopting and implementing EM, BC, and DR plans.
Conducted BIAs and facilitated risk assessments.
Prepared executive-level dashboards.
Engineered critical supply chain programs.
Educación
Certificaciones y Distintivos
ETS Anywherepro Badge
This unique assessment tests real-life work scenarios and provides employers seeking professionals ready to work in a remote, hybrid, or digital environment an easy way to validate their skills.
Fecha de emisión: Sep 20, 2024
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ID del credencial: d97d4ddf62678824edc33190c08d6e54
Proyectos
No se agregaron proyectos
Idiomas
Inglés
Nativo
Habilidades
Program Management
Project Management
Risk Assessment
Incident Management
Mentoring
Collaboration
Training
Business Impact Analysis
Enterprise Risk Management
Disaster Recovery and Business Continuity Planning
Vendor Relationships
Facilitation
Process Management
Lean Six Sigma
Problem Determination and Recovery
Process Mapping
Emergency Management