Sibongile Pretty Mtshweni

I’m Sibongile Pretty Mtshweni, a dedicated and adaptable professional with a strong foundation in administration, customer service, and virtual assistance. Passionate about using digital tools to solve real-world problems, I am currently expanding my skills in Salesforce Administration and entrepreneurship, with a long-term goal of contributing to digital transformation across industries. My career journey reflects a commitment to continuous learning, personal development, and excellence in execution. I’ve successfully supported clients and teams through roles in logistics, telesales and virtual assistance, where I’ve handled tasks such as scheduling, email communication, cold outreach, brand presentations, and client onboarding documentation. One of my proudest achievements was creating a brand manual that exceeded a client’s expectations, reinforcing my ability to deliver high quality, strategic results. I’m especially passionate about creating solutions for underserved communities, including building digital tools for small-scale farmers and developing learning platforms for rural students. These projects fuel my interest in tech-driven change and inspire my ongoing growth. With a collaborative mindset, strong communication skills, and a heart for impact, I am eager to grow within an organization that values innovation, inclusivity and meaningful contribution.